Useful, usable, and used: the role of Human Centred Design in the delivery of digital health products
In 2019, eHealth NSW established the Design division as part of Clinical Engagement and Patient Safety. This unit provides Human Centred Design, Health Informatics, and Human Factors services to eHealth projects to ensure delivered solutions are useful, usable and used. This seminar will talk about approaches and services provided by the unit to support the design of eHealth NSW projects, with case studies.